A conversational e-government portal, large-scale document classification and case file analysis. Public-sector security compliance, with data processed within the European Union.
Citizen enquiries overwhelm the call centre. Historical case files are hard to search. Council sessions produce lengthy minutes.
Proven implementations that we adapt to your specific case after the diagnostic.
A 24/7 citizen service chatbot with escalation to staff
Semantic search across historical case files
Automatic summarising and classification of council minutes
An assistant for internal document management
We deployed a citizen service chatbot integrated with the council's service catalogue. Six out of ten enquiries are resolved without reaching a human. Front-line staff spend more time on complex cases.
See more sector cases →A 30-minute diagnostic. You get a tailored proposal with your starting point, a work plan and a quote. No strings attached.
Book a free diagnostic →